If you forgot your password, please create a new one.
Enter the email address registered with A-Pass or email address to reset the password, receive the password reset code, and set a new password.
On the Verify your account / Login screen, enter the email address registered with A-Pass and click Next
.
Click Forgot Password?
.
Enter login email address or email address to reset the password, and click Check account
.
Select the contact address to which you want to send the password reset code and click Send the password reset code
.