Credit Card Payment (Auto-renewal) : your credit card infromation at the first payment will be automatically registered. The payment will automatically be made by the registered credit card after the second year.

Compared to Credit card payment (One-off), which requires you to enter card information each time you make a payment, the payment is automatically made from the second year onward, which reduces the time and effort and prevents payment omissions.

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Available payment methods may vary, depending on the site.

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<aside> ⚠️ It can't be used on Institutional Member My Page.

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CONTENTS.

  1. Pay
  2. Change Credit Card Info
  3. If automatic continuation fails
  4. Auto-renewal suspended </aside>

1. Pay

Step1

Click Change Payment Method in Payment Method section of the invoice displayed in Invoice / Payment Info section.

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Step2

Change the payment method to Credit Card Payment (Auto-renewal).

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Step3

Go to Pay Now in Invoice / Payment Info section in the Operation on the right side of the screen.

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Step4

Invoice Details page will display. Please confirm your invoice and click Proceed to the Payment.

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Step5

Register your credit card information on ROBOT PAYMENT system.

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Step6

Click the Submit button on the confirmation screen.

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Step7

You will be returned to your My Page, and The payment accepted will be displayed under Description/Status Unpaid.

It may take a few minutes to complete the payment. Please refresh the screen and Description/Status field disappears, click View All Payments.

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Step8

The Description/Status will change to Paid.

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Step9

When you returned to My Page, the scheduled payment date and payment amount will be displayed in the Credit card payment auto-renewal is scheduled section.

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Step10

You will receive an order email from ROBOT PAYMENT system.

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2. Change Credit Card Info

To change your credit card infromation, follow the procedures below.

Step1

Copy the Automatic Payment Number in the Credit card payment auto-renewal is scheduled section, and click Change Credit Card Info in the Operation.

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Step2

The Card Information Change Form will be displayed in a new tab. On the Automatic payment number tab, paste the Automatic Payment Number you copied earlier and click Next.

<aside> ⚠️ There are cases in which auto-generated characters are already entered if autofill is enabled in your browser. Please make sure to copy your Automatic payment number and paste it.

The transaction number will be correctly entered by the system.

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Step3

Enter the new card information and click Next.

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Step4

When the message "The changes of your information are made successfully." is displayed, the process is complete.

Close the tab and return to My Page.

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3. If automatic continuation fails

In the Status frame of the Credit card payment auto-renewal is scheduled section, Auto-renewal is displayed when automatic renewal is in progress.

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If automatic billing fails due to the expiration of the card or a temporary communication error due to the internet environment, the system will perform automatic billing again after 7 days.

If the recharge fails, the automatic charge will be applied 7 days later again, but if the second recharge also fails, the automatic continuation will stop and Auto-renewal suspended will be displayed in the Status frame.

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4. Auto-renewal suspended

If you want to suspend the auto-renewal payment, change the payment method from the Credit card payment auto-renewal is scheduled section.

Step1

Click Auto-renewal suspended in the Credit card payment auto-renewal is scheduled section.

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Step2

Check your current payment method on Change Next Payment Method page.

If the payment method other than Credit Card Payment (Auto-renewal) is selected, please go to step3.

If Credit Card Payment (Auto-renewal) is selected , please go to step5.

<aside> ❗ Please make sure to finish step3 and step4 to suspend Auto-renewal payment if the payment method other than Credit Card Payment (Auto-renewal) is selected.

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Step3

Select Credit Card Payment (Auto-renewal).

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Step4

Click Auto-renewal suspended in the Credit card payment auto-renewal is scheduled section again.

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Step5

Select payment method other than Credit Card Payment (Auto-renewal).

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Step6

The status of the Credit card payment auto-renewal is scheduled section will change from Auto-renewal to Auto-renewal suspended.

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